If your marketing teams are focused on providing the best experience for their channel - who is looking at the customer experience across all channels and verticals? I create a robust customer journey map as it stands today, discover customer pain-points and opportunities and set you up for increased engagement and loyalty tomorrow.

The channel I have worked the most in over the past 10 years, I bring tactical and strategic insight to your current program, and lay the groundwork for the next version of your marketing and transactional email programs.

One of the more complicated, but transformational for your team, ESP migrations can cause stress to teams stretched thin. I have worked on multiple migrations throughout my career and am happy to bring that experience to your team for the short-term project with long-term benefits.

I have worked with engineering teams and creative teams; executives and interns and loving bringing everyone together around a common goal. If your team needs some extra support staying on track or has a once-a-year event that you need extra hands, I am happy to plug into the team to get work done.